Tanggung Jawab Negara dalam Perlindungan Konsumen Digital di Era Kewarganegaraan Global
Analisis Hukum dan Etika Transnasional 2020–2025
DOI:
https://doi.org/10.62383/aktivisme.v2i4.1328Keywords:
digital consumer protection, global citizenship, state responsibility, transnational law, digital ethicsAbstract
The rapid growth of global digital technology has significantly reshaped social, economic, and legal systems. This transformation presents new challenges for states in fulfilling their legal responsibilities toward digital consumer protection amid the emergence of global citizenship. This study aims to analyze the forms of state responsibility in protecting digital consumer rights through legal and transnational ethical perspectives. Using a normative juridical method with conceptual and statutory approaches, this research focuses on national legal instruments such as Indonesia’s Personal Data Protection Act No. 27 of 2022 and regional policies such as the ASEAN Digital Framework Agreement 2025. The findings reveal that states bear dual responsibilities: protecting citizens’ digital rights domestically and adhering to international norms globally. This responsibility involves law enforcement against data violations, policy harmonization, and the strengthening of digital ethics. The study concludes that cross-border cooperation and ethical integration are essential to ensure fair and sustainable digital governance.
Downloads
References
Al-Mumtaza, A. M., & Rustamaji, M. (2022). Consumer legal protection on the implementation of e-commerce using Instagram with pre-order system during the COVID-19 pandemic. International Journal of Business, Economics and Law, 26(1), 9–13. https://ijbel.com/wp-content/uploads/2022/02/IJBEL26.ISU1_211.pdf
ASEAN. (2019). ASEAN Agreement on Electronic Commerce. ASEAN Secretariat. https://cil.nus.edu.sg/wp-content/uploads/2020/11/2019-ASEAN-Agreement-on-Electronic-Commerce.pdf
ASEAN. (2021). ASEAN Digital Masterplan 2025. ASEAN Secretariat. https://asean.org/wp-content/uploads/2021/08/ASEAN-Digital-Masterplan-2025.pdf
Badruzaman, D. (2025). Legal review of consumer protection in e-commerce transactions in Indonesia. Equality: Journal of Law and Justice, 2(1), 89–102. https://jurnal.sinesia.id/index.php/Equality-JLJ/article/download/271/76
Crawford, J. (2013). State responsibility: The general part. Cambridge University Press. https://www.cambridge.org/core/books/state-responsibility/EE846D9378B83A9DCC5E794FC086B07E
European Parliament and Council of the European Union. (2016). Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR). https://eur-lex.europa.eu/eli/reg/2016/679/oj/eng
European Parliament and Council of the European Union. (2022). Regulation (EU) 2022/2065 (Digital Services Act – DSA). https://eur-lex.europa.eu/eli/reg/2022/2065/oj/eng
Floridi, L. (2013). The ethics of information. Oxford University Press. https://academic.oup.com/book/35378
Floridi, L. (2018). The logic of information: A theory of philosophy as conceptual design. Oxford University Press. https://academic.oup.com/book/27824
International Telecommunication Union (ITU). (2022). Global Cybersecurity Index 2022. https://www.itu.int/en/ITU-D/Cybersecurity/Pages/global-cybersecurity-index.aspx
Kuner, C. (2013). Transborder data flows and data privacy law. Oxford University Press. https://doi.org/10.1093/acprof:oso/9780199674619.001.0001
Laksito, J., & Putra, R. K. (2023). Paradigma hukum perlindungan konsumen di era ekonomi digital Indonesia. Birokrasi: Jurnal Ilmu Hukum dan Tata Negara, 1(3), 362–386. https://journal-stiayappimakassar.ac.id/index.php/Birokrasi/article/view/817
Lessig, L. (2006). Code: Version 2.0. Basic Books.
Manampiring, H. (2019). Filosofi Teras: Filsafat Yunani-Romawi kuno untuk mental tangguh masa kini. Kompas.
Nasoha, A. M. M., Sulistiyono, A., & Mudhofir, M. (2024). Rechtvinding in resolving child custody disputes. In A. K. Jaelani et al. (Eds.), Proceedings of the International Conference on Law, Economic & Good Governance (IC-LAW 2023) (pp. 359–363). Atlantis Press. https://doi.org/10.2991/978-2-38476-218-7_60
Organisation for Economic Co-operation and Development (OECD). (2010). Consumer policy toolkit. OECD Publishing. https://legalinstruments.oecd.org/public/doc/336/336.en.pdf
Organisation for Economic Co-operation and Development (OECD). (2021). The role of online marketplaces in protecting and empowering consumers. OECD Publishing. https://www.oecd.org/en/publications/the-role-of-online-marketplaces-in-protecting-and-empowering-consumers_9d8cc586-en.html
Republik Indonesia. (1999). Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen. Lembaran Negara Republik Indonesia Tahun 1999 Nomor 42. https://peraturan.bpk.go.id/Details/45288/uu-no-8-tahun-1999
Republik Indonesia. (2022). Undang-Undang Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi. Lembaran Negara Republik Indonesia Tahun 2022 Nomor 197. https://peraturan.bpk.go.id/Details/229798/uu-no-27-tahun-2022
Siregar, Z. S. F. (2025). Legal review of consumer protection in digital transactions. International Journal of Law and Humanities, 2(1), 22–35. https://journal.jinovasi.com/index.php/ijlh/article/view/22
Soekanto, S. (2006). Pengantar penelitian hukum. UI Press.
United Nations Conference on Trade and Development (UNCTAD). (2022). Data protection and privacy legislation worldwide. https://unctad.org/page/data-protection-and-privacy-legislation-worldwide
We Are Social, & Meltwater. (2024). Digital 2024: Global overview report. https://datareportal.com/reports/digital-2024-global-overview-report
Zuboff, S. (2019). The age of surveillance capitalism: The fight for a human future at the new frontier of power. PublicAffairs.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Aktivisme: Jurnal Ilmu Pendidikan, Politik dan Sosial Indonesia
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
